Download e-book for kindle: Advances in Commercial Deployment of Spoken Dialog Systems by David Suendermann

By David Suendermann

ISBN-10: 1441996095

ISBN-13: 9781441996091

Advances in advertisement Deployment of Spoken conversation Systems covers the peculiarities of business deployments of spoken conversation platforms, from the instruments, criteria, and layout ideas to construct them, the infrastructure to set up them, options to watch, review, and examine them, and, most significantly, potent recommendations to evolve, music, and optimize them. The publication exhibits to what volume educational spoken conversation process examine converges with real-world functions. This educational and sensible synergy should be leveraged to construct profitable and powerful spoken conversation purposes which are precious whilst facing the dynamics of the ever-changing destiny user.

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Extra resources for Advances in Commercial Deployment of Spoken Dialog Systems

Example text

As already discussed in Sect. 3, a low recognition/understanding confidence score can also suggest to reject the utterance since the recognition hypothesis is most likely wrong. 3. Correctness. When an in-scope utterance was accepted, this criterion is to determine whether the predicted class was identical to the annotated one (correct) or not (false). 4. Confirmation. This determines whether an event was confirmed. With growing complexity of the interaction, performance metrics can be introduced to cover typical events whose frequency of occurrence is to be measured.

Consequently, one cannot distinguish between TACC and TACA but only specify TAC. 56 I actually need a phone number, or the recognizer might have caught some side conversation or line noise, etc. Hence, when asking for how successful the determination of the caller’s box type given the contexts’ speech understanding performance is at the end, one will have to use the full set of spoken language understanding metrics discussed in Chap. 2. 3 Speech Recognition and Understanding 21 1. Correctly or falsely accepting4 the entity without confirmation (TACA, FAA at collection), 2.

So, towards the top of your browser is an address bar where you can type in a web address. Go ahead and click there. com. That’s WWW dot SpeechCycle dot com. Do you need to hear that again? C: No. S: After typing in that address, please tell me one of these three things: I am connected, still no Internet, or repeat the address. C: I am connected. S: Just to confirm, you are connected, is that right? C: Yes. The major part of this conversation is to confirm that the caller’s problem has been resolved and the call can be flagged as automated.

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Advances in Commercial Deployment of Spoken Dialog Systems by David Suendermann


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